Customer Service Representative

 WHAT IS KIDSTRONG? At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child's superpowers and build future-ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words... kids who will win at life!   OPEN POSITION & SCHEDULE We have an immediate need for a high-energy, hyper-organized, passionate customer service rep at our Doylestown  location. This critical position must have a solid understanding of sales and a passion to help families "win at life" This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals.  JOB ROLE + QUALIFICATIONS  Provides and maintains the highest level of customer service.  Strong sales mentality and comfortability with outbound sales efforts  Be promotional-oriented and have the ability to schedule trials with a thorough vetting process. Follow up with trials after.  Works closely with the KidStrong General Manager to ensure that the staff and Center are looked after.  Excellent verbal and written communication skills.  Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.  Strong work ethic, integrity, and professional demeanor.  Required to work at least two (2) weekday nights and at least one (1) weekend day. Ideally Saturday.  This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

Created: 2025-01-23