Customer Service Jobs In Columbus, OH

*Adult Act Team CASAC**Substance Use Specialist (CASAC) **Salary $60,000-65,000**Reports to: *Team LeaderTravel or Special Conditions/Requirements: *Traveling required*We believe that in-person operations are the best way to serve our clients, both directly and through essential operational support. In-person work primarily in Brooklyn.*Job Description** Provide 80 percent of treatment contacts in the community and complete expected minimum monthly treatment contacts, including leading groups when clinically indicated;* Attend and participate in daily team meetings to discuss clients' clinical and case management issues and needs;* Complete documentations required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene's (DOHMH) licensing guidelines, NYS Medicaid billing guidelines as well as per IDCC ACT Policy and Procedures;* Identify the treatment services clients should receive based on severity of substance use diagnosis, stages of change, immediate needs and complete treatment plans using a person-centered approach;* Collaborate with client's support network and other service providers on treatment planning, service coordination, and case management support with the goal of promoting client's recovery and stability in the community;* Use motivational interviewing, recovery and trauma-informed approaches when delivering services;* Provide clinical services that are anti-racist, gender-responsive, culturally humble, trauma-informed, recovery-oriented, client-centered, and evidence-based;* Complete required documentations and toxicology tests for clients with active Assisted Outpatient Treatment (AOT) order;* Provide 24-hour crisis intervention on-call services on rotating basis;* Provide culturally competent services in accordance with IDCC policies and practice.*Qualifications** Bachelor's degree* Experience working with individuals with serious mental illness, and/or co-occurring substance use disorders;* Experience with various evidence-based models pertaining to treatment of substance use, and mental illness;* Experience working with individuals involved in criminal legal system preferred;* A team player, highly organized and self-motivated*BENEFITS WE OFFER: *● Medical including Dental and Vision● Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan● Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees● 401k Additional 4% match of your contribution from your salary● Employee Assistant Program Services (EAP)● Community Mental Health Loan Repayment Program for qualifying candidate● Paid time off (PTO)● Referral Bonus for qualifying positionsInterborough is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans' status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB is unite to every community._Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned._#IDCCACTJob Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Health savings account* Paid time off* Vision insuranceMedical Specialty:* Addiction MedicineSchedule:* 5x8* Monday to FridayExperience:* Addiction counseling: 1 year (Preferred)Location:* Brooklyn, NY 11213 (Preferred)Ability to Commute:* Brooklyn, NY 11213 (Required)Work Location: In person

Created: 2025-03-04