Student Account Specialist

Job Title Student Account Specialist Agency Texas A&M University - Central Texas Department Business Affairs Proposed Minimum Salary $15.00 hourly Job Location Killeen, Texas Job Type Staff Job Description The Student Account Specialist, under supervision, provides a variety of support tasks for the University's student account services including assisting with processing receivables and loans, assisting with collection and reconciliation, performing record keeping and correspondence, and providing front-line cashiering and customer service. Applicants must be authorized to work for any US employer. The department is unable to sponsor or take over sponsorship of an employment visa at this time. Essential Duties and Responsibilities * Perform cashiering duties including receiving funds, writing receipts, balancing cash drawer and other related duties. * Respond to customer inquiries and requests, Issue staff, student and faculty permits. * Provides customer service for Business Services Office to students, parents, and employees. * Assist with third party student receivables. * Coordinates with Campus Veterans Center personnel to provide information required for certification of Post 911 GI Bill contract payments. * Verify financial aid disbursement, work closely with financial aid office regarding disbursements, refunds, short-term loans, book vouchers, etc. * Assist with collection and reconciliation. * Assists with maintenance of Bursar holds on student records system and paper records. Reviews and processes requests for Breakage Deposit refunds. * Assists with processing and entry of short term loans. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Qualifications * Associate degree in applicable field or equivalent combination of education and experience. * One year of related experience. Knowledge, Skills, and Abilities * Knowledge of word processing, spreadsheet, and database applications. * Ability to multitask and work cooperatively with others. * Strong verbal and written communication skills. Preferred Qualifications * Experience in billing and/or collection operation. * Experience working in a higher education institution. * Experience utilizing Texas Uniform Statewide Accounting System (USAS) or other accounting systems. * 1 year or more in customer service in banking, financial services, or goal driven retail sales. Wage: $15/hour Hours: Monday - Friday; 8am to 5pm Supervision of Others: This position does not supervise employees. Work Location: This is not a remote position. The selected candidate will be required to work on campus. To Apply Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a resume, and the contact information of two professional references and one letter of recommendation in the attachments when applying for this position. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

Created: 2025-01-19