Field Service Technician Intermediate

Overview: Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed. Skills and Abilities: Ability to: * Demonstrate troubleshooting and repair skills on multiple types of equipment including Caterpillar, Cummins, and Waukesha Engines as well as Ariel Compressors. * Perform Preventative Maintenance (Adjust Valves) to standard with minimal assistance. * Perform most Call Outs without assistance. * Have high level customer service and communication skills. * Read, write and speak English (work orders, manuals, etc.). * Use computer skills, including vendor specific programs (Cat ET, Cat SIS, Waukesha ESM, Ariel Performance, Murphy Config Tool, etc.), Google Chrome and Outlook. * Regularly complete and submit company required documentation through company software in a timely manner. Knowledge: * Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, etc. * Working knowledge of relevant HSE procedures and regulations. * General understanding of customer's production equipment. Scrubbers, on/off skid. * Generally understands all processes and systems on how a compressor package works. * Knowledge of maintenance standards checklist and ability to accurately and completely follow. Minimum Education and Certification: * High school diploma or equivalent preferred. * Valid driver's license and a good driving record. * Gas or diesel engine and compressor school/training preferred. Minimum Experience: * Typically at least 3 years experience with natural gas engines and compressors, and a working knowledge of production equipment. Benefits: (Full-Time Employees) * Medical, Dental, and Vision Insurance * Quarterly Bonuses * Up to 5% Match 401(k) Retirement Plan * Employee stock purchase plan * Tuition reimbursement up to $5,250 * Dependent Education Scholarship Program * Competitive Paid Time off including nine paid holidays * Basic Life and AD&D Insurance at no cost to the employee * Annual boot allowance for field ops roles * Annual Tool Allowance * Full FR Uniform Provided * Service Truck on Day 1 (Field Service Technician Roles Only) Leadership: * May serve as a resource to others with less experience. * Often called on to assist in training or mentoring less experienced FST's. Non-Essential Duties: Performs other duties as assigned Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) * Must be fit for duty for the job tasks being performed (Refer to WorkSaver Systems Critical Demands for full details). * Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role). * Constantly required to display good manual dexterity and to reach with hands and arms. * Constantly required to talk and hear. * Frequently required to sit while driving or using a PC. * Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance. * Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds. * Occasionally required to carry at least 40 pounds with one hand for at least 10 feet. * Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders. * Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus. Problem Solving and Innovation: * Most assignments regularly require some problem identification and resolution. * Implements solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data. * Anticipates and proactively solves moderately complex problems using internal and external resource. * Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality. Impact: * Actions and decisions impact operational, and financial results on assigned equipment. * Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity. * Errors will most likely result in schedule delays or increased costs. * Accountable for HSE, service quality, and customer satisfaction. Freedom to Act: * Typically receives and follows specific detailed instructions and/or procedures. * Supervision or other resources are generally available for issue. * Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained. * Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.

Created: 2025-01-18