Front Desk Representative

Wild Coffee HR is seeking enthusiastic candidates for our Front Desk Representative role. This position requires excellent customer service, attention to detail and phone skills with the ability to multitask. Dermatology, Medical office experience, Electronic Medical Records (EMR), and Call Center experience is highly desirable.Job Duties include:Greets patients, registering and scheduling as appropriateAnswers calls and routes clinical calls where appropriateAssists patients with necessary paperwork as neededMaintains work area and lobby in a neat and orderly mannerMaintains an understanding of services provided by providers and locationsMaintain appointment computer scheduling in accordance with office scheduling policiesManage calls from patients by providing and gathering information to assist them in their dermatological service needsInteracts with dermatology staff and other support personnel to make sure information flows efficientlyEscalates question/issues to appropriate resources as neededRegular and reliable attendancePerform other duties as assignedIdeal candidates have the following qualities:Highly motivatedFlexible, and reliableTeam orientatedMedical Administrator experience is a plusExperience with EMR systems is preferredAbility to be at work on time on a consistent and ongoing basis.Powered by JazzHR

Created: 2025-01-17