Client Marketing Manager

Manager Client Marketing Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: * Retention Strategy Leadership: Develop and oversee comprehensive client retention strategies, focusing on reducing churn, increasing client lifetime value, and enhancing satisfaction. * Lifecycle Management: Lead targeted campaigns for high-value accounts in collaboration with client services and marketing teams, driving engagement and revenue growth. * Data-Driven Decision-Making: Analyze client data, feedback, and engagement metrics to refine retention programs and identify upsell and cross-sell opportunities. * Cross-functional Collaboration: Work closely with client services, marketing, sales, and insights teams to align marketing efforts with client needs, feedback, and product offerings. * Team Leadership: Manage and mentor the client marketing team, setting clear goals and ensuring successful execution of retention initiatives. * Serves as liaison with outside agencies & vendors * Other duties as required and assigned * As required and assigned * Supports GEODIS' programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability What you need: (requirements) * Bachelor's degree in marketing or related field from a 4-year college or university preferred * MBA (or equivalent) preferred * Minimum of 5 to 7 years marketing management experience * Proven track record of leading successful client retention and growth programs at a level, particularly in a B2B environment * Strong analytical & critical thinking skills * Strategic thinker with strong project management skills and the ability to prioritize and execute complex initiatives. * Experience working within a 3PL, Supply Chain, or Logistics organization preferred Bonus if you have: (Preferred requirements) * Ability to read, analyze, and interpret financial reports, general business periodicals, professional journals, technical procedures, or governmental regulations * Ability to quickly learn new information and effectively present it in written and visual forms of communication * Ability to effectively present information and respond to questions from groups of managers, customers, and the general public * Ability to effectively manage multiple projects simultaneously, working both independently and as a team member * Ability to build excellent working relationships to attain goals * Ability to manage ambiguity and help cross-functional teams to deliver superior customer experience * A team player who loves to collaborate with cross-functional and regional teams. * Excellent written and verbal communicator with strong project management skills What you gain from joining our team: (benefits) * Access wages early with the Rain financial wellness app. * Free telemedical access to doctors and therapists through FirstStop Health available first day of employment! * Health, dental, and vision insurance after 30 days of employment * 401k match * Paid maternity and paternity leave * Access to career development, employee resource groups, and mentorship programs * Employee discounts * Access to employee perks like fitness class discounts and free access to a relaxation and meditation app * Free financial wellness programs * Daycare discount program * Opportunities to volunteer and give back to your community. * + more! Join our Team! * Visit our website at and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. OR * Text DELIVER to 88300 to Apply1

Created: 2025-01-17