Customer Concierge-Audi Nashua

Job Type Full-timeDescriptionAudi of Nashua, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as full time Customer Concierge. Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!Pay Rate: $20/hr.Schedule: Monday-Saturday, with a day off during the weekWhat you will do:* Generate goodwill by greeting and serving the customer promptly and courteously.* Product presentation and explanation, done by working with Sales Managers to keep clients in the showroom engaged and enthused.* Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery.* Establish ongoing consultative relationship with customer by being available during business hours to answer questions.* Completing sold car deliveries alongside Sales Advisors.* Upgrade knowledge of brand products and services by training on-the-job and participating in educational and development programs on and off site.* Answer customer phone calls* Assist with checking in/out customers * Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty. * Other tasks assigned by the management team What we can offer you:A robust benefits package Standard 401(k) and Roth option, both with a company matchVacation time, sick time and paid holidaysOpportunity for growth Employee discountsPerks such as paid volunteer day, celebration/special events, tickets to concert/sporting events and more Smoke Free Campus RequirementsWhat you need to be successful in this role:Strong customer service skillsAbility to communicate effectively in a positive and professional manner verbally & written Ability to answer a multi line phone systemBasic computer skillsTechnologically savvyDesire to growAbility to multi task in a fast paced high volume environment Ability to drive a manual shift - a plus but not required Must be 18 years of age or olderValid driver's license & clean driving recordSalary Description $20.00 per hour

Created: 2025-01-16