Field Inventory Specialist
Bioventus - Memphis, TN
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Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. The Field Inventory Specialist is responsible for monitoring and analyzing field inventory as assigned for each type of product offered to meet demands for Bioventus. What You'll Be Doing: * Inventory Reporting - Ensure appropriate inventory databases and spreadsheets are maintained that provide details regarding the various elements and aspects of consigned inventories. Input data into computer systems to support master data management. Sort and classify information according to guidelines, such as order number, item number, serial number, or customer. * Calculating and updating material par level in SAP system * Prepare documentation for inventory management team including consignment agreement, audit sheets, outlier report, expiring product, and return authorization tracker. * Coordinate email communication to field requesting return of consigned inventory. Update files with updated information as reported from Inventory Management team. Issue return authorization for return of unused product. Process returns with 3PL to disposition. * Maintain inventory management mailbox by directing mail to the responsible party for closure. Manage email communication for temporary consignment programs, ensuring customers are notified to promptly use or return materials. Assist the Customer Service team with maintaining a concierge mindset. * Assist with resolving process/service issues; gathers, analyzes and interprets data to determine root cause of errors/non-conformances and assist with implementing appropriate corrections/corrective actions. * Holds oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role. * Other duties will be assigned such as handling FedEx non-deliverables, unknown returns, Serial Number swaps, servicing issues, and other daily responsibilities and projects. What You'll Bring to the Table: * High School Education plus 4 years of relevant experience in the area of production or related industry. Bachelor's degree preferred. * Excellent written and oral communication skills * Strong organizational skills and ability to work with aggressive deadlines. * Detailed knowledge of inventory and distribution, medical policies and procedures, authorizations, claims filing, customer service, and follow-up functions in terms of what, why, and how work is to be done * Knowledgeable of applicable state, federal, and international regulatory requirements (i.e., FDA CFR1271, AATB, etc.) for all Surgical products (i.e., requirements for storage, handling and distribution of HCT/Ps, medical devices and biologics) * PC experience in Microsoft Word, Excel, Outlook or other related software is essential. * Knowledge of SAP or other integrated software applications preferred. Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation."¯ All individuals, regardless of personal characteristics, are encouraged to apply.
Created: 2025-01-16