Experienced B2B Customer Care Associate

Looking for an opportunity to work in a great environment with great people? We have the position for you!Here at Hydration Depot, the nation’s largest workplace hydration solution company, you’ll dive into operations and logistics while working with world-class products like Gatorade. We hydrate America's workforce and proudly serve prestigious clients such as Delta, Lyft, Tesla, NASA, and many more.You will also be part of the OES team, which includes , , and .We are growing rapidly and promote from within, offering excellent opportunities for advancement. If you are an energetic self-starter ready to gain valuable professional experience – apply now and join our dynamic team where we live by our core values: Celebrate Success, Legendary Customer Service, Blameless Problem Solving, Warmth and Kindness, Find a Way, and Going the Extra Mile.What You’ll Do:Bring a customer-first mentality: Provide legendary customer service, which is a core value of our company!Commit to learning our business and developing your skills:Have excellent communication skills (written, verbal, and listening):Maintain a sense of ownership, be a self-starter, and have a strong attention to detail: Approach tasks with dedication and a problem-solving mindset.Receive inbound calls and assist with customer orders/needs:Interact with customers via inbound calls, live chats, email, and other platforms: Utilize multiple channels to provide comprehensive support.Use CRM to manage all client activities, create, and maintain accurate client information: Utilize CRM tools to enhance client management.What You’ll Need (Job Requirements):One year working in a customer-focused environment: Experience in delivering exceptional customer service.Proficient with MS Office products: Competency in using essential software tools.Demonstrated ability to multi-task and perform in a fast-paced environment: Capacity to handle multiple tasks efficiently.Ability to adapt to change in accordance with the business needs of the company: Flexibility to adjust to evolving business requirements.Join Hydration Depot and be part of a company that values your growth and celebrates your successes. Apply now and make a difference with us!

Created: 2025-01-16