Lead Host

Job Details We are seeking a motivated individual with a minimum of 3 years experience as either a Lead Host or Maitre D' to lead the Chinese Tuxedo host team. Our ideal candidate must have prior experience in dynamic food service environments. Succinct communication skills, a strong ability to problem solve logistics and a welcoming demeanor are a must.  As the Lead Host you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events.  Role and responsibilities : Handling reservations, mapping table allocations Make, adjust, and cancel guest reservations Network with regular clientele, VIP guests and concierge outreach Train, develop and lead a best in category host team Coat check logistics Ensuring excellent service standards Resolve guest complaints or disputes Communicate and coordinate with service team to ensure efficient and excellent service Answer guest questions regarding food, drinks, and specials What we are offering: $14 Hourly Wage based on level of experience) + tips Opportunities to grow alongside a high performing team, with a strong focus on collaboration and professionalism A cohesive work environment where open and honest conversations are strongly encouraged Discounts and dining incentives at all of Tuxedo Hospitality's venues Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices. Compensation Details Compensation: Hourly ($14.00) plus tips Estimated Weekly Tips: $600 Benefits and Perks: Dental Insurance, Vision Insurance, Commuter Benefits, Dining Discounts Required Skills Resy Lead Host or Maitre D' Experience Minimum 3 Years Experience as Lead Host or Maitre D' Dynamic Food Service Environment Experience Reservation Systems Experience in Dynamic Food Service Environments Problem Solving Skills Customer Service Logistics Coordination Succinct Communication Skills Multitasking Reservation Management Strong Problem Solving Skills VIP Guest Handling Team Player Team Leadership Welcoming Demeanor Regular Clientele Networking Team Building Skills Conflict Resolution Reservations Management Service Standards Compliance VIP Guest Hosting Team Leadership and Development Training and Development Coordinating With Management and FOH Team Coat Check Logistics Logistics Management for Large Parties and Events Customer Query Handling Resolve Guest Complaints Effective Communication With Service Team Knowledge of Food, Dri

Created: 2025-01-16