Account Manager

about the role Drive growth in revenue, margin and the number of services/solutions by increasing customer satisfaction and developing strategic relationships to align solutions to customer's Business and IT initiatives; develop and manage the professionalism, best practices and deliverables for each member of the extended account team, in order to distinguish Orange from other partners. * Develop an account team score card in each discipline to level set the key deliverables, expectations, and success criteria for a satisfied customer. * Understand the client's business and IT strategy; map these requirements to industry trends, as well as with existing customer requirements where Orange solutions have helped provide value. * Organize a communication plan to track progress and development. This will include tactical meetings, monthly executive review meetings and quarterly strategic business review workshops. * Champion customer internally to improve processes and grow revenue. * Create a resource engagement plan to ensure visibility of Orange within the client's organization. The intent is to make Orange a widely known partner, as organizations tend to leverage existing relationships. * Develop and lead a tactical and strategic plan for the extended account team including regular meetings to track progress. * Grow the revenues year over year in line with targeted Orange Solutions * Show consistent performance and service delivery in order to leverage customer references. * Prepare and present potential deals through the deal management approval process (DAC) about you knowledge and abilities Ability to: * engage and partner with customer and internal staff as required. * work in a virtual team environment. * identify and qualify revenue generating opportunities * draw upon experience and relationships to gain access to new accounts. education, qualifications, and certifications Degree in Business, Finance or other relevant field (or equivalent) Other (Desirable): * Membership in related professional organizations * Certifications /accreditation in relevant areas experience * 3 to 5 years experience in consultative selling and relationship management within multi-national companies * Experience selling communications solutions and value add services * Proven track record in sales of quota achievement * Experience selling to, and management of, customers with managed services in the areas of WAN, LAN, Hosting, Messaging, Security, VoIP, infrastructure management, mobility, outsourcing/out-tasking * Understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges * Partnering with software, hardware and consulting vendors, who have a multi-national customer base. Financial - This position has revenue, margin, and order targets based on account assignment additional information * Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world * Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) * Professional development: training programs and upskilling/re-skilling opportunities * Career growth: Internal growth and mobility opportunities within Orange * Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events * Reward programs: Employee Referral Program, Change Maker Awards department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business contract Regular

Created: 2025-01-15