Account Manager

About Us TitanHQ is proud to be Ireland's largest indigenous cybersecurity company, protecting thousands of customers globally. Working at TitanHQ means developing and delivering cutting-edge technologies and innovative solutions to meet the cybersecurity needs of our SMB and MSP customers. Our award-winning SaaS solutions include spam filtering, DNS filtering, security awareness training (SAT) and anti-phishing software. At TitanHQ our work is guided by our values: Customer First, Tenacity, Reliability, Integrity, Belonging and Energy. Together we are the Customer First TRIBE. We're immensely proud of the fun and inclusive culture that exists at TitanHQ and are committed to fostering an environment where people are given the tools they need to thrive. And it's not all work and no play, at TitanHQ we also have a busy calendar of wellness and engagement activities along with active employee-led groups including our Sports & Social Club and the Community Champions group. #Jointhetribe Join TitanHQ's rapidly expanding Account Management team! We're seeking a motivated sales professional to help grow our customer base and drive additional revenue. If you thrive in a fast-paced sales environment and possess strong communication and sales expertise, this opportunity is for you. Become part of an innovative and collaborative team where your contributions directly impact TitanHQ's growth. We provide opportunities for career advancement, ongoing training, and the chance to work with cutting-edge technology in a supportive, success-driven environment. The role - Day to Day * Meet and exceed revenue goals while upselling and expanding existing MSP accounts. * Build and maintain strong MSP customer relationships to reduce churn and increase retention. * Partner with internal teams (Solutions Engineering, Customer Success, SDR, Marketing, etc.) to develop and execute account strategies. * Identify opportunities to sell additional technology solutions and drive new revenue within MSP customer base. * Maintain accurate records in the CRM and provide regular sales activity reports. What you bring to the team * Strong understanding of corporate IT environments and a solid grasp of business operations * Outstanding communication and relationship-building skills. * Sound knowledge of the cyber security threat landscape and on-going intellectual curiosity. * A results-driven mindset paired with a proactive and adaptable approach to challenges. * Proven success in a fast-moving, high-performance sales environment. * Strategic thinking skills with a solution-oriented, problem-solving mindset. * A collaborative team player attitude with the persistence and drive to achieve results. TitanHQ Benefits - What will you get in return? * Opportunity to have an impact within a Private Equity funded, High Growth Irish Company * Highly engaged team environment, leveraging agile methodology, where you will get to drive the roadmap and deliver cutting edge features for customers in the cyber security space. * We encourage contribution, collaboration and decision-making. * Join a growing team of strong players with the opportunity to learn and grow your knowledge and career. * Great Sports and Social club with lots of events for the team throughout the year - matched Company contribution. * Company pension scheme and vacation allowance * Death in service benefit (4 x basic salary) * Company Sick Pay * Income Protection scheme * Health insurance through VHI

Created: 2025-01-15