M365 Azure Engineer

29777 Telegraph Rd, Southfield, MI 48034, USA Req #3640 Tuesday, January 7, 2025 What you'll do... In our Information and Technology department, we are currently looking for an Information Technology (IT) Microsoft 365 Engineer who, under general supervision, runs the day-to-day management of the company's M365 environment, ensuring current and future IT resource availability, security and performance are met. The ideal candidate possesses deep expertise in Microsoft 365 solutions and services, including Exchange Online, Teams, SharePoint, and OneDrive, and has extended experience in driving organizations to the adaptation of these solutions and services with little negative impact to business operations. The candidate must also demonstrate knowledge of integration with other technologies, automation tools, and IT compliance standards such as HIPAA and PCI DSS. This position is located at the GEDC Practice Support Center in Southfield, MI and would require an on-site presence at least four days per week. During the initial training period, full in-office attendance (five days per week) will be required. What you'll bring to the team... Oversee the administration, configuration, and optimization of the Microsoft 365 ecosystem (Exchange Online, SharePoint Online, OneDrive, Microsoft Teams). Monitor performance metrics and ensure high availability and performance of Microsoft services. Provide advanced escalation support for M365 issues that cannot be resolved by Help Desk. Develop and execute strategies for Office 365 migrations and enhancements while ensuring minimal business disruption. This includes mobile device management (MDM), security and compliance solutions (i.e. Intune, Defender). Collaborate with cross-functional teams to integrate M365 tools into workflows for enhanced productivity and communication. Work closely with security analysts to ensure cloud services and identity management solutions (i.e. DUO, Azure AD) are properly implemented to meet business requirements while balancing IT security risks. Monitor systems for security breaches, report potential intrusions and assist IT security teams in response actions. Implement, test, and validate robust data backup, business continuity and disaster recovery plans for M365. Develop, maintain and provide training to appropriate IT administrators on the use of automated recurring tasks and systems configurations using tools such as PowerShell scripting and Microsoft Power Automate. Provide after-hours support for critical system issues or scheduled maintenance tasks. Stay informed of new M365 features and proactively recommend enhancements or new tools. Support end-user training and awareness programs for efficient use of the M365 platform. Ensure regulatory compliance for data within the M365 cloud, aligning with HIPAA, PCI DSS, and other relevant frameworks. Perform other related duties as assigned. What we require you have... Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5-7 years of hands-on experience with Microsoft 365 services and administration. Strong understanding of cloud architectures, with a focus on Microsoft Azure and M365 services. Proficient in scripting and automation, particularly with PowerShell and Microsoft Graph API. Familiarity with networking fundamentals, security protocols, and system integration principles. Certifications such as Microsoft Certified: M365 Enterprise Administrator Expert, Azure Administrator, or equivalent are highly desirable. Experience with MDM, hybrid environments, and conditional access policies. Excellent problem-solving skills and the ability to handle complex technical issues. Strong communication skills for collaboration with non-technical stakeholders. Ability to adapt in a fast-paced and dynamic IT environment. Experience with financial and healthcare-related applications is a plus. Demonstrated ability to balance and organize multiple projects simultaneously. Strong organizational and multitasking skills. Excellent writing skills for creating IT-related compliance documents. Ability to work independently, as well as part of a team. Flexibility to work evenings and weekends as needed. About GEDC... Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply. #J-18808-Ljbffr

Created: 2025-01-15