Associate Director Marketing Customer Solutions

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Associate Director Marketing Customer Solutions Date: Jan 9, 2025 Location: Parsippany, United States, New Jersey, 07054 Job Id: 60104 Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with. The opportunity The position is responsible for customer solutions across the movement disorders portfolio, partnering with Patient Services and Market Access functions, and supporting broader consumer/patient experiences initiatives. Utilizing a deep understanding of the tardive dyskinesia (TD) and Huntington's Disease (HD) patient journey, the role has a particular focus on identifying and leveraging technology solutions to support healthcare providers (HCPs), patients, and caregivers. This position also operates as the key marketing partner with the Patient Services and Market Access teams and has responsibility for ensuring marketing principles and strategies are embedded into how those functions engage with their customers. The role will also play a key role in building, deploying, and deriving insights from a broad set of customer-focused tactics for Teva's most impactful therapies. How you'll spend your day Identify, develop and apply analytics-driven, engaging, customer-centric digital health solutions to complex business problems, with a particular focus on creating world-class, differentiated customer and patient journeys. Build business plans for piloting and implementing innovative customer-focused solutions, including securing planning and resource needs accounted for in Annual Operating Plan (AOP) as well as Long Range Plan (LRP). Identify new digital health solution offerings through agency pitch, new vendors, and conferences. Align with key stakeholders on viability and implementation of these solutions. Ensure proper performance tracking, KPIs, data analyses and other agreed data metrics are implemented and shared with key stakeholders for all aspects of the implementation of digital health solutions. Define and lead optimal operations model for all digital activities, leveraging global or Pan-market investments/resources/platforms where available. Integrate marketing principles, strategies, and priorities into Patient Services operations and data practices. Partner with the Market Access team to drive towards customer-optimized digital processes and tools. Leverage data from Patient Services and Market Access operations to develop insights to inform brand strategy. Engage in detailed project planning and develop key SOPs for process clarity across teams. Lead teams to develop analytical measures utilized to measure program outcomes, including suggesting and implementing new ways to demonstrate and implement ROI analysis. Your experience and qualifications Education/Certification/Experience: A minimum of seven (7) years of relevant digital experience (such as digital leader in FMCG, pharma/healthcare or related sector; senior leader in digital or management consultancy; digital product manager in a technology company) required. Previous experience in working with Patient Services and Market Access teams to develop cohesive and impactful plans preferred. Skills/Knowledge/Abilities: Familiarity with the latest trends in leveraging digital solutions in a commercial environment. Strong ability to lead/influence without direct authority. Track record in implementation of digital transformation and change management projects. Managing complex, cross-company processes with strong collaboration and networking capabilities. Excellent interpersonal skills, decisive and resilient. Outstanding verbal and written communication skills. Changeable and flexible. Thrive while working in a fast-paced, dynamic environment. Able to handle pressure/deadlines. Travel Requirements:Approximately 35-40% domestic travel throughout the US. Enjoy a more rewarding choice We offer a competitive benefits package, including: Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls. Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan. Time Off: Paid Time Off including vacation, sick/safe time, caretaker time, 13 paid Holidays, and 3 paid floating holidays. Life and Disability Protection: Company paid Life and Disability insurance. Additional benefits include, but not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible, Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance, and Long Term Disability and more. Teva's Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. #J-18808-Ljbffr

Created: 2025-01-14