Senior Technical Analyst

Clifton Larson Allen LLP Senior Technical Analyst Minneapolis, Minnesota CLA is a top 10 national professional services firm where our purpose is to create opportunities every day for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. Our Perks: Flexible PTO (designed to offer flexible time away for you!) Up to 12 weeks paid parental leave Paid Volunteer Time Off Mental health coverage Quarterly Wellness stipend Fertility benefits CLA is growing and seeking to hire an experienced Senior Technical Analyst to join our talented Information Technology team. The position offers growth, flexibility, and a collaborative work environment. This position is located at our Minneapolis MN and requires working on-site. Responsibilities: Provide on-site support to our end-users as a Level 2 analyst, ensuring prompt and courteous technical assistance. Conduct live on-demand assistance. Conduct preventive maintenance to ensure all systems are operating at optimum levels prior to events. Oversee the technical aspects of live conference room events. Ensure all event spaces are equipped with necessary technology. Prepare technology in all conference rooms used for all events. Coordinate the setup and operation of audio-visual equipment for all events. Support and facilitate live events and incoming event requests. Support AV, conference room technologies, and media systems. Basic hardware troubleshooting (e.g., WIFI, laptops, and AV equipment). Manage an effective tier 2 support operation for all conferences. Assist in maintaining technology inventory according to defined processes. Monitor and report system issues appropriately. Monitor and track technology at hoteling cubes. What you will need: 3 years of relevant experience supporting end-user hardware and software required. Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree. Knowledge of computer hardware and peripherals. Usage of support ticketing systems preferred. Expert in supporting conference room technology. Experience supporting Poly, Crestron AV equipment, and room controls as well as Microsoft Teams room devices. Excellent problem-solving skills. #LI-DJ1 Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities. Wellness at CLA: To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k, and much more. CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law. EOE/AA Employer/Vets/Disability. #J-18808-Ljbffr

Created: 2025-01-14