Client Partner - Workforce & Economic Development (...

Client Partner - Workforce & Economic Development (Remote) Full-time Department: Public Engagement Management Team Business Unit: Professional Services Resultant is a modern consulting firm with a radically different approach to solving problems. We don't solve problems for our clients. We solve problems with them. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We are seeking a dynamic and experienced leader to join us as a Client Partner and drive our strategy, business development, and offering development. As the Client Partner for the Workforce and Economic Development practice, you will shape and execute business development efforts while being the trusted advisor our clients rely on. You will be key in defining our workforce and economic development market offerings and expanding our presence in the government sector by producing go-to-market strategies through collaboration with subject-matter experts, technical consultants, and external stakeholders. Key Responsibilities Vision Casting: Continuously cast a compelling vision of the future for our clients, aligning them with how Resultant's capabilities can help them achieve their mission and goals. Strategic Contracting: Decide on contract types that best fit the context and be capable of justifying them, facilitating the amendment process internally and with the client. Industry Expertise: Maintain a strong understanding and anticipate emerging trends and external factors affecting the client. Business Development: Based on a deep understanding of the client's mission and goals, navigate to new types of high-value work, identify opportunities to extend existing project work, and create new offerings based on existing client engagements. Client Engagement: Remain informed of how our current work is progressing and how it connects to the client's mission and goals. Relationship Building: Develop and manage key executive client relationships, acting as a customer advocate and relationship owner. Referrals: Ensure our clients can act as referrals when asked. Strategic Pricing and Risk Management: Drive the development and execution of pricing and risk strategies tailored to each client engagement. Long-Term Strategic Planning: Maintain a long-term outlook on the client relationship, anticipating client needs and managing a backlog of future projects. Sales Partnership: Confirm proper hand-off from sales to delivery teams. Client Satisfaction: Accountable for client satisfaction surveys, ensuring that client feedback informs continuous improvement. Outcome Measurement: Define the means of measuring outcome achievement to demonstrate the impact of our work. Thought Leadership: Promote Resultant's brand at conferences by speaking at industry events. Client Understanding: Fully understand the client's mission, including their evolving short and long-term goals. Minimum Requirements Experience: Experience and background in the consulting field both in delivery and revenue generation desired. Leadership: Proven experience leading strategic initiatives, managing teams, and driving business growth within the public sector. Knowledge of Workforce and Economic Development Sectors: In-depth knowledge of the government landscape, policies and programs, and the challenges facing labor and economic development government agencies. Client Relationship Management: Strong track record of building and maintaining executive-level client relationships. Technical Expertise: Familiarity with cloud platforms like AWS, GCP, Azure and associated solutions is a plus. Communication and Collaboration Skills: Excellent communication and presentation skills. Research and Innovation: A passion for research and innovation with a demonstrated ability to develop market offerings. Public Sector Experience: Experience working with or within a state or local labor or economic development government agency is highly desirable. Education: Bachelor's degree in a relevant field; advanced degrees or certifications are preferred. Travel Frequency: Travel to conferences, on-site client and prospect meetings, and to Resultant headquarters required. Estimated 10-15% travel time. What you should know about Resultant: Rezzers are humble, hungry, and smart. Rezzers are team players, deeply dedicated to the mission of the organization. Resultant compensates well, rewarding performance that delivers positive outcomes. Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself. All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status. #J-18808-Ljbffr

Created: 2025-01-14