Supervisor, Salvage

Job Type Full-timeDescriptionJOB DETAILS:Level: SupervisorExemption Status: Non-ExemptPosition Type: Full timeTravel Requirements: May travel to different sites as neededJOB SUMMARY:Leads and directs the team responsible for Salvage and Dell operations for Goodwill of the San Francisco Bay (GSFB) and its affiliated entities. Assists with directing all aspects of daily operations, leading the team and driving the business for both short- and long-term success.RESPONSIBILITIES:Maintains all department operations plans to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.Monitors and records product levels daily to achieve bottom line in sales budget against targets.Ensures payroll and operating costs are managed to budget.Builds and manages strong working relationships with customers and Team Members, maintaining standards of excellent customer service.Maintains ongoing relationships with shipping companies and salvage buyers.Partners with community businesses and organizations to promote the GSFB mission.Serves as a Goodwill ambassador to the community.Makes decisions on matters relating to the day-to-day operation within his/her defined work area.Ensures that Team Members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. Immediately takes action and/or reports any unsafe or potential hazards.Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.Builds a high-performing team.Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.Maintains regular and consistent in-person attendance.Plays critical role in driving company culture change efforts and change management processes.Performs other related duties, as assigned.Key Competencies/Enabling Attributes:I. Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.Acquires and Retains Top Talent - Creates and motivates the highest quality workforce to ensure Goodwill becomes a best-in-class organization.Fosters a Foundation of Trust - Establishes an environment of trust and respect that inspires high engagement.Builds Diverse Partnerships - Develops strategic partnerships inside and outside the organization to support the Goodwill vision and brand.II. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.Manages Performance and Results - Develops and executes plans that drive accountability for operational success.Makes Sound and Timely Decisions - Models managerial courage, business acumen and discernment to make sound decisions that positively impact business results.Surpasses Customer Expectations - Establishes an attitude and commitment to "wow" the customer.III. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.Applies Business and Financial Reasoning - Understands how the team's performance and financials contribute to the success of the Goodwill Mission.Acts Strategically - Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.Embraces Change and Innovation - Establishes an environment that anticipates and embraces change.What We Offer:$18.81 HourlyMedical, Dental & Vision InsuranceRetirement FundProfessional Development TrainingCommuter BenefitsFlexible Healthcare Spending AccountMental Health + Wellbeing Employee Assistance ProgramQUALIFICATIONS:High School Diploma or equivalent2+ years supervisory experience or equivalent work experience, requiredOne-year customer service experience requiredDemonstrated ability to lead, coach, train, and motivate othersProficient with Microsoft Office SuiteValid drivers' license and clean MVRAbility to pass a background check and drug screen, where applicable for positionAbility to speak and read English proficientlyPHYSICAL DEMANDS:Occasionally lift, carry, push, and pull up to and over 100lbs. Frequently stand, walk, and sit. Occasionally handle, finger, reach outward and above shoulder, climb, crawl, squat, kneel, and bend. Reasonable Accommodation Statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Created: 2025-01-14