Client Relationship Consultant 3 (Banker) - Hillsboro (...

Client Relationship Consultant 3 (Banker) - Hillsboro (Tanasbourne - 106th Ave), OR Location: 2550 NE 106th Ave, Hillsboro, Oregon 97124 At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Responsibilities include: Build and foster relationships with clients through proactive outreach and follow up. Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintain a working knowledge of consumer and business banking products and services. Provide a consistent optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests and submit credit applications. Educate clients on emerging and self-service digital products and services. Leverage available resources and technologies to optimize the client experience. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Basic Qualifications High school diploma or equivalent. Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training. Preferred Skills/Experience Proven ability to build and foster relationships with clients through proactive outreach and follow up. Ability to effectively engage and communicate with clients. Thorough knowledge of applicable bank and branch policies, procedures and support systems. Thorough knowledge of all retail products and services. Proven customer service and interpersonal skills. Experience in participating in sales campaigns/promotions. Experience with using and demonstrating digital products and self-service technologies. Ability to explore and identify a customer's true needs while leveraging a digital first mindset. Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer's needs. Experience in the financial services industry preferred. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. Our benefits include: Healthcare (medical, dental, vision). Basic term and optional term life insurance. Short-term and long-term disability. 401(k) and employer-funded retirement plan. Paid vacation (from two to five weeks depending on salary grade and tenure). Up to 11 paid holiday opportunities. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. #J-18808-Ljbffr

Created: 2025-01-14