Arlington - Hope's Closet Store Manager

Description Position at Hope's Closet Thrift Job Title: Hope's Closet Store Manager Ministry/Department: Hope's Closet Arlington Reports to: Hope's Closet General Manager Status: Full-time/exempt Supervisory Role: Hope's Closet Assistant Manager, Store Coordinator, Staff and serve staff ObjectiveTo manage and implement the day-to-day operations of the retail ministry to reach sales revenue goals while keeping focus on The Church of Eleven22® and Hope's Closet@ vision of being a movement for all people to discover and deepen a relationship with Jesus Christ. Key ResponsibilitiesMinister of the gospel Lead in the discipleship of staff and serve staff Lead in carrying the culture of the ministry and teamManage Hope's Closet's day-to-day operations: Meet monthly sales goalsLead managers to execute strategies to reach monthly sale goals Manage store's inventory needs and lead team to reach weekly inventory processing goals Audit inventory receipt, cleaning, storage, distribution, replenishment to ensure quality and store inventory needs are met Customer relations Merchandising and replenishment process - ensure sales floor team executes merchandising plans, keep store sales floor full of product Oversee opening/closing store operations Provide manager support to Store Coordinator in serve staff onboarding and communication Create store scheduleOversee the store's operating budget and expensesResponsible for safety and security processes and procedures Oversees the store's serve staff recruitment, training and care Develop and manage Hope's Closet employees - weekly/monthly 1:1s, evaluations & training Responsible for hiring process and training of staffWork directly with central operations team in building maintenance and solve all facilities, safety and IT issues in a timely manner Participate in Hope's Closet leadership meetings Competencies Model The Church of Eleven22 mission, vision and core values Demonstrated ability to make disciples who make disciples Thrives in a fast-paced work environment Exceptional people skills Self-motivated and excellent time management skills Ability to generate sales revenue Visual merchandising skills Strong, pro-active communication (verbal and written) and interpersonal skills Ability to cast vision and strong leadership skills Possess strong organizational, planning and problem-solving skills Education and Experience Completion of a bachelor's degree preferred, not required 3-5 years of relevant work experience Experience managing multiple employees/volunteers Position Type/Expected Hours of WorkThis is a full-time, exempt position which reports to Hope's Closet General Manager. Days and hours may change weekly based on store needs. Weekends and closing shifts required. The church has several big events, ("All-Skates") throughout the year to help further the mission of The Church of Eleven22 and Hope's Closet. These events are encouraged for all of Hope's Closet staff to serve or to be in attendance and may vary, depending on the vision cast for the current year.Our entire staff family is called to action so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.Work EnvironmentThis job operates in a professional retail environment which includes both sales floor and warehouse/stockrooms. This role routinely uses retail fixtures and equipment like dollies, rolling racks, hand carts, rolling carts, ladders, cash registers and computers. Physical DemandsMust be able to stand or walk on concrete flooring for prolonged time periods, bend, lift, grasp, reach, push and pull materials, walk on uneven surfaces, ladders, stairs and occasionally lift up to 50lbs.Code of ConductWe live authenticity We are gospel-centered and mission-focusedWe are familyWe are life-long learnersWe aim for excellence in the experience with zero excessWe choose to trustWe pray 1st and decide 2nd We glorify God by honoring othersOur team unites under clear visionWe walk in humble confidence EEO StatementHope's Closet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. Hope's Closet reserves the right to discriminate on the basis of religion to the full extent permitted by law.

Created: 2025-01-14