Automation Lead

We are actively seeking a seasoned Hands-on Automation Lead Engineer who demonstrates initiative, innovation, and strong analytical and problem-solving skills. As an Automation Lead, you will develop and oversee tools and workflows to automate repetitive tasks and prevent incidents. Your role involves creating and maintaining operational runbooks for automation scripts, leading a team, and working collaboratively with internal and external stakeholders.Responsibilities:Process Analysis and Optimization: Collaborate with Operational Leads to identify and analyze use cases suitable for automation. Conduct process assessments and document detailed requirements for automation solutions.Integration Analysis: Analyze existing system integrations to ensure seamless integration while building new automation solutions.Develop Design Documents: Create comprehensive design documents that outline the automation solution architecture and processes.Implement Automation by being hands on and working with the team on the ground as a Lead developer, coach and mentor. This person would be a hands on Lead Engineer, who would be writing the scripts for Automation as well.Development and Implementation: Design and oversee the implementation of automation solutions using Ansible, Python, Shell, Amelia. Ensure the creation of efficient and scalable automation workflows to optimize business processes. Utilize advanced scripting techniques to develop and enhance automation workflows and integrate various systems. Lead and contribute across all phases of the SDLC (planning, design, implementation, testing, deployment, and support).Quality and Culture: Foster a Quality First, Zero Defects culture and advocate for the Shift Left approach.Maintenance and Support: Provide ongoing support and maintenance for deployed automation solutions. Monitor performance and implement necessary updates and improvements.Collaboration and Communication: Work with various teams, including Operations, engineering, and product management. Communicate issues and dependencies to stakeholders effectively.Mentorship: Mentor and guide the development team to enhance their skills and ensure best practices are followed.Skills and Qualifications:Strong understanding of large-scale distributed systems and application architecture.Experience in configuring Workflow Orchestrations using AIOPS tools like Amelia.Experience in building automation orchestration using Ansible Automation Platform, Python, shell scripts and RPA Tools.Exposure to Application Performance Monitoring tools like Splunk, AppDynamics, ITSM tools, ServiceNow Automation, Batch Processing tools like Autosys.Proven ability to design solutions for logical problems and develop or code automation scripts.Expertise in designing robust processes for complex problems.Ability to recognize relationships and interdependencies between systems and processes.Strong aptitude for learning new technologies.Prerequisites:Should have driven operational efficiency & Operational metrics improvements thru automationShould have Application Support backgroundShould have proactive problem managementMandatory :Handson experience on Ansible or python.Exposure to any ITSM tools preferably ServiceNowHands on experience on any Observability tools like – Splunk, AppD, Grafana etc..Good to have :Exposure in implementing Event correlation like Big pandaHands on experience integrating ITSM tool with AIOPs like IPSoft/AmelliaExperience in driving SRE transformations

Created: 2025-01-14