Entry Level Customer Service Representative
FM Marketing - San Bernardino, CA
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WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Entry Level Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you!Entry Level Customer Service Representative Responsibilities:Work directly with consumers to assess their needs and preferences to ensure customer satisfactionForge long-lasting relationships and trust with customer accounts through open and interactive communicationGenerate sales leads and create potential business opportunities for the companyAttend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offeringsAdhere to company guidelines, procedures, and policies to ensure full compliance with our clients' standardsKeep records of customer interactions, process customer accounts, and handle confidential customer informationTroubleshoot problems and empathize with customers to resolve issues or complaints in a timely mannerEntry Level Customer Service Representative Qualifications:Proven customer service or retail sales experience is preferredA high school diploma or GEDAbility to multitask, prioritize and manage time effectivelyExcellent communication and presentation skillsPassion for delivering excellent customer serviceAbility to adapt and work alongside different characters, including customers and team membersDesire to have FUN and bring positive energy into the workplaceThis is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours.This position is entry level with exciting opportunities for advancement based on performance and experience.#LI-Onsite
Created: 2025-01-13