Front Desk Representative

Front Desk RepresentativeDepartment: Mark RinkEmployment Type: Full TimeLocation: Los Angeles, CACompensation: $17.45 - $25.00 / hourDescriptionJob Description: Front Desk RepresentativePosition Title: Front Desk RepresentativeDepartment: AdministrativeReports To: Office Manager or SupervisorThe Front Desk Representative serves as the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, handling inquiries, and providing administrative support to ensure the smooth functioning of the office.Key ResponsibilitiesCustomer Service:Greet and assist visitors with professionalism and a friendly demeanor.Respond to inquiries via phone, email, or in-person and direct them to the appropriate department or individual.Address customer concerns and provide solutions or escalate to management as needed.Administrative Duties:Manage the reception area, ensuring it is clean, organized, and presentable.Schedule and confirm appointments, meetings, and reservations.Maintain and update records, logs, and databases.Receive, sort, and distribute mail and deliveries.Communication:Act as a liaison between visitors and staff, ensuring effective communication.Inform employees of visitor arrivals and manage visitor sign-in/out procedures.Operational Support:Oversee front desk supplies and order replenishments as needed.Handle basic office equipment, such as photocopiers, printers, and phone systems.Assist other departments with administrative tasks as required.Skills, Knowledge and ExpertiseHigh school diploma or equivalent; additional certifications or training in office management or customer service is a plus.Strong verbal and written communication skills.Proficiency in office software (e.g., MS Office Suite, email systems).Excellent organizational and multitasking abilities.Professional appearance and attitude.Problem-solving skills with attention to detail.BenefitsCompetitive salaryHealth, dental, and vision insurancePaid time off and holidaysOpportunities for professional development and advancement

Created: 2025-01-12