Front Desk Clerk

Details: The front desk clerk is primarily responsible for overseeing the duties and functions of the medical front office area and ensuring that they are carried out with accuracy, timeliness and confidentiality.The salary is $18.00/Hr Monday-Friday KEY ESSENTIAL FUNCTIONS: Utilize effective communication and customer service skillsAccept and screen incoming and outgoing calls, maintain accurate messages and disseminates appropriatelyRegister patients in NextGen, obtain/verify demographics, insurance, and other pertinent information from the patientsEnsure that all legal standards for medical records are met. This includes that all information sent out meets the legal standards for release of protected health informationCoordinate front office functions with the clinical staff. The supervisor of front office and clinical staff will be in constant communication regarding services provided at the clinic.Work with Practice Manager to ensure the assignment of patients with scheduled clinic appointmentsAccept monthly totals on patient data entry errors from the administrative data person and give to front office staff for correction and will be discussed at their regular meetingsCollect co-payments of insured patients and screen patients for self pay classification.Perform other appropriate duties as requested by supervisorREQUIREMENTS: High School Diploma or GED requiredAA/AS in Administration or related field preferred Minimum of five (2) years of experience with medical record charts, knowledge of ICD-9-CM codes, knowledge of basic medical terminologyIntermediate use of standard Microsoft Office & Internet required Bilingual (Spanish/English); strongly preferred*Acacia Network is an equal opportunity employer*Job Requirements

Created: 2025-01-12