Commercial HVAC Parts Coordinator

Country: United States of AmericaLocation: CAG02: CCS-Marietta, GA 1800 Sandy Plains Industrial Parkway, Marietta, GA, 30066 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role The Parts Coordinator role is to assist team members on ordering materials and parts needed for all job types helping for job progress and customer satisfaction. This role is also responsible for but not limited to: researching/locating part numbers as needed, creating PO's, providing shipping information and tracking, updating job status of life cycle changes, maintaining vendor set up and working with the entire team to provide exceptional customer service achieving goals created for our office and zone. The ability to move through a fast pace environment is a must. Key ResponsibilitiesManage and create PO's in SAP/S4 Hanna system for parts orders and vendors/sub-contractors Responsible for maintaining vendor set up and agreementsUpdate job life cycle status in Salesforce providing information on: parts needed, parts ordered, and need to scheduleManage DART system to ensure vendors invoicing is properly addressedUtilize PIC system to locate correct parts needed per equipment number provided, effectively ordering the correct parts needed on the correct jobs.Manage in office orderBasic Qualifications High School Diploma or GED 2+ years of customer service experience 6+ months of experience supporting customers via telephone and email 1+ years of experience with the Microsoft Office Suite Clean and valid driver's license Preferred Qualifications Other qualifications you may have that would be beneficial in this role include:Experience in the HVAC industryExperience scheduling workforceExcellent verbal and written communication skillsStrong organizational skillsExcellent attention to detail and accuracyExperience with SAPExperience with Salesforce or similar CRM RSRCAR #LI-onsite Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

Created: 2025-01-12