Customer Service Specialist

Job Type Full-timeDescriptionAnimal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.Animal Immunotherapy Services is seeking a Customer Service Specialist to join our team. We are looking for someone with the following qualities:EnergeticPositiveUpbeat personalityTakes initiativeCommitment to the needs of the clinicPunctualWillingness to teach others and share ideasOpenness to diversityAdaptability to changeAccountableAble to see big pictureRequirementsKnowledge, Skills and Abilities ( including but not limited to ):Excellent client service skillsExcellent phone skillsComputer skill preferredExcellent communication skillsAbility to work in a team oriented environmentOrganized and detail oriented, ability to take direction, ability to handle money accurately and honestlyPossess sound decision making skills and multi-task while working in a stressful environmentDuties ( including but not limited to ):Client serviceAnswer phone callsTake accurate messages and book appointmentsMaintain charts and computer recordsPharmacy and retail salesMarketing implementationMaintenance/housekeepingFinancial responsibilitiesEducation and Physical Requirements:High school diploma or equivalent requiredMust have experience working in the public (ie: restaurant, retail or service business)Must have experience in a veterinary hospitalDependable attendance is requiredMust be able to lift 40 poundsThe ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour dayBenefits:Paid vacation for full-time employeesPaid holidays for full-time employeesCompetitive wagesMedical, dental, vision, dependent care FSA, and short-term disability benefit optionsVarious voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.401K with employer matchCE opportunitiesUniformsDiscounts on services and medications for employee pets*Some traveling may be requiredFor more information about Animal Dermatology Clinic, please visit our website !

Created: 2025-01-11