Bartender

Position Summary Responsible for serving guests by assisting with food and beverage selections; ringing in and monitoring orders; preparing and serving drinks; restocking beverages; maintaining bar and dining ambiance and overall cleanliness and presentation of the space. The Bartender has a big impact on guest experience and must be focused on connecting with them and enhancing their experience by using a combination of personality and suggestive sales tactics. Responsibilities Welcome and acknowledge all guests, upon entering our restaurant When needed escort guests to their table and assist them with seating Interact with guests in a friendly, positive manner; making them feel welcome and assisting them with finding the restroom, where to hang bags and coats, etc. Greet guests promptly and take initial beverage order immediately Ensure the bar service station is set up and properly stocked before and during service Prepare for service by setting up the bar and filling up drinking water Stock and organize all beverages to maintain highest level of cleanliness possible Prepare and serve alcoholic or/and non-alcoholic beverages in accordance with standard recipes Help guests in making selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes or cocktails, answer all food or cocktail preparation questions Ring in all orders through the POS system Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them Handle guests' special dietary needs, allergies, or special requests with utmost sensitivity, following Company procedure Communicate with the kitchen to manage timing of food, any guest feedback, etc. Deal with guest complaints by finding a way to say yes; Involve the Manager on Duty as needed Process guest payments in timely, and accurate manner  Process financials on shift-by-shift basis, including submitting accurate cash sales Accurately report cash tips and contribute to tip pool as applicable; Record tip information on sheet, as directed by management Maintain expert knowledge of all menu offerings, including allergens Operate the dish machine and other cleaning equipment Wash and polish glassware Complete opening and closing side work checklist for shift daily Maintain cleanliness of the dining room throughout the shift by sweeping, cleaning etc. Update knowledge and skills by participating in staff training opportunities Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations Essential Functions Able to comprehend and follow written and verbal direction Able to speak and understand English Able to understand basic math Able to work independently or as part of a team Able to lift at least 30 pounds on a regular basis Able to bend, stoop, stand and perform extensive walking for 8-10 hours a day Able to manage going up and down stairs multiple times per day Adaptable in fast-paced and challenging work environment Organized approach to projects Able to take and give direction Able to approach their work with a sense of ownership and work with a sense of urgency Able to work nights, weekends and holidays and variable schedule, per the needs of the business Able to perform essential job functions under pressure, maintain professionalism when working under stress Maintain polished personal presentation; grooming meets Company standards as outlined by Employee Handbook Strict adherence to posted schedule and clock in/out at times Communicate information effectively and efficiently Maintain general knowledge of the restaurant, location, transportation, management team, etc.onu Comply with Company's policies and procedures, as well as city, state and federal laws Adhere to all HR policies and guidelines Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations Knowledgeable in all restaurant operations Update knowledge and skills by participating in any further required training Requirements At least 2 years as a Bartender at a high volume restaurant Previous experience with restaurant point-of-sale (POS) systems Exceptional interpersonal skills Understanding of hygiene and food safety rules Multi-tasking abilities Ability to remain calm and professional in a fast-paced work environment

Created: 2025-01-11