Cafe Lead

Sost is where the Black and African Diaspora thrive"”a cultural bridge built on music, flavor, and community. Good things come in threes: our café, vinyl room, and lounge. Each space invites you to unwind, connect, and explore at your own rhythm. We are looking for motivated and growth minded coffee professionals, under the direction of the General Manager you will serve as the face of Sost to the neighborhood and community during the day. Serving fantastic coffee from our partner Elixr, great vibes, and excited to work with a beverage canvas with your name on it. Preference will be given to folks with a background in specialty coffee, as that is vital. Candidates without this experience still encouraged to apply. Preference may be given to folks with a background in the overall beverage industry. Candidates without this experience still encouraged to apply. Description of duties: Speciality Coffee "” Knowledge of principles and processes for developing coffee programming, training new staff to learn more about coffee, insights into specialty coffee and what is popular in the market. Customer and Personal Service "” Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language "” Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Sales and Marketing "” Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Mathematics "” Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Active Listening "” Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking "” Talking to others to convey information effectively. Service Orientation "” Actively looking for ways to help people. Social Perceptiveness "” Being aware of others' reactions and understanding why they react as they do. Assist other restaurant workers by serving food and beverages, or by bussing tables. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. Hire, train, and supervise food and beverage service staff. Prepare cash receipts after establishments close, and make bank deposits. Direct patrons to coatrooms and waiting areas, such as lounges. Plan parties or other special events and services. Order or requisition supplies and equipment for tables and serving stations. Perform marketing and advertising services. Confer with other staff to help plan establishments' menus. Serve as the main point of contact and SME for all cafe and coffee operations.

Created: 2025-01-11