Supervisor

The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks. Pay: $22.00/hour The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members Job Description: * Establish and maintain strong client relationships with a positive customer service orientation. * Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. * Provide leadership and support while being available for emergency and off-hour support. * Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices. * Plan and assign work schedules to ensure service delivery expectations are achieved. * Ensure timely responses to client-reported emergency cleaning situations. * Train staff on building and property security protocols at each assigned client location. * Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients. * Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements. * Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.). * Train and manage Site janitorial and Porter staff. * Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy. * Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients. * Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work. Minimum Requirements: * At least 2 years of experience supervising employees. * Experience with commercial cleaning industry is a big plus. * Experience effectively managing teams: solid staff retention, counseling and developing team members, etc. * MS Office (Outlook, Word, Excel) proficiency required. * Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites. * Proven ability to handle confidential information with discretion. * Detail-oriented with a high level of accuracy. * Strong organizational, multi-tasking, and prioritization skills. * Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups. * Resourceful team player with a positive outlook and approachable demeanor. * High School Diploma or GED (Required) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) California Consumers Notice

Created: 2025-01-09