Account Manager

Responsible for the day-to-day commercial activities on the Trailblazer CO2 pipeline system as the primary customer point of contact which includes customer communication, contract management, scheduling, interfacing with operations and invoicing support * Manage and coordinate communications with the customer facilities and operations, including any planned maintenance activities * Manage the monthly scheduling process * Administer the pipeline prorationing process * Monitor intra-month pipeline capacity on the system * Inter-departmental coordinator for data requests, accounting questions, regulatory filings, Tariff updates, internal and external audit. * Ensure accurate information is provided to Accounting and Regulatory * Evaluate, recommend, implement, and maintain customer support and service applications and tools * Coordinate monthly pipeline close with Measurement, Scheduling, Accounting, and Information Technology (IT). * Maintain effective relationships with Trailblazer customers * Communicate with customers (current and prospective) on a regular and consistent basis to understand needs and ensure they are satisfied with the services provided by the Company * Maintain the Trailblazer contract data base, and an in depth knowledge of the existing customer contracts * Understand customer utilizations of Tallgrass services to understand customer business and uncover business opportunities. * Ensure compliance with state and federal regulatory requirements. * Exercise decision making authority when needed and assess the level of decisions that can be made versus those that should be brought to upper management. * Set self-imposed deadlines and communicate to management and demonstrate ownership in assigned projects and resolution of customer maintenance issues. * Ensure that all issues and projects receive the appropriate level of urgency within own workload and that of others involved in the matter. * Work with internal departments including but not limited to scheduling, control center, system design, project management, regulatory, legal, and environmental. * Develop presentations for customers and management. * Bring new, creative growth to the assets. * Communicate with management on goals and objectives as requested. * Deal with a wide variety of people with tact, courtesy, and professionalism. * Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully. * Maintain a regular, dependable attendance and a consistently high level of performance. * Will work non-traditional hours as needed. * Will travel as needed. * Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public. * Other daily, weekly, monthly, or special project duties as identified and defined. Other duties as assigned. Education: * Bachelor's degree from an accredited institution in Business, Economics, Engineering, or a related discipline. Experience/Specific Knowledge: * Minimum five (5) years of experience actively working in the midstream industry in a customer-facing role. * Advanced proficiency level in MS Office applications that may include but are not limited to Excel, Word, PowerPoint and Outlook. Certifications, Licenses & Registrations: * Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel). Competencies, Skills & Abilities: * Must have a high desire to understand utilization of Tallgrass assets and how they are impacted by industry dynamics. * Must be a highly motivated individual that requires minimal supervision to accomplish goals. * Must have good verbal skills, listening skills and be able to problem-solve. * Must be able to perform all essential and marginal functions of the job. * Must be able to work with a team in a collaborative fashion, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules. * Ability to successfully perform multiple tasks with strict deadlines. * Ability to organize and prioritize daily work. * Job level commensurate with experience and skill sets; position will be filled depending on qualifications, experience and skill sets of the successful candidate. Supervisory Responsibility: * None Compensation: * The annual salary for this position will be $95,000-$125,000/yr.

Created: 2025-01-11