Account Manager

The Account Manager purpose is to develop new business opportunities as well as service existing business and customer relationships within assigned markets. Additionally, the Account Manager develops and executes short- and long-term commercial strategies at the customer level and provides day to day account management support for assigned customers. IMMI is the trusted, global leader of safety solutions, helping to protect millions of lives every day. For almost sixty years, IMMI has led the way in developing, designing, testing and manufacturing innovative safety restraints and systems. IMMI's safety products are found worldwide on car seats, heavy trucks, school buses, recreational/off road, military, fire/EMS, motor coach, and construction vehicles. Privately owned, headquartered in Westfield, Indiana and operating eight additional global facilities, IMMI is also home to IMMI VIP steering wheels and CAPE, the world's leading state-of-the-art testing facility. LOCATION: Onsite- Westfield, IN RESPONSIBLITIES: * Establish, develop, document, and maintain relationships with existing and new customers. * Gather, manage, and communicate customer intelligence including but not limited to contacts, business levels, opportunities, organizational behavior, and strategies. * Support product marketing, marketing, and engineering strategies to ensure and help ensure strategies, plans, and communications are delivered clearly and consistently. * Provide day to day insight on the tactical management of markets within the alignment of customer, engineering, and innovative projects. * Provide leadership and support plans and activities outlined by Sales leaders, as well as to other departments as needed. * Support corporate and interdepartmental objectives collaborating with department heads, executive leadership, core managers, and sales operations to establish and maintain policies. * Coordinate product updates throughout life cycle with customer, change management, and product line management. * Provide forecast input to the monthly 6-month SOP forecast as well as the annual budget forecast and long-term customer projections. QUALIFICATIONS: * Bachelor's degree in sales, business, engineering, operations, or similar field * 3 or more years' experience in sales, business, operations, or a similar field * Excellent written and verbal communication skills * Ability to travel within the guidance of the Managing Director and the IMMI corporate travel policy. * Excellent critical thinking * Excellent customer service attitude and interpersonal skills * Must comply with legal and corporate responsibilities BENEFITS: * Team Member Ownership/ESOP * Healthcare, vision, dental options * Company paid Short and Long Term Disability * On-site health clinic and gym * Ten (10) paid holidays * Paid Time Off * 401k * Two (2) Paid IMMI Serves volunteer days per year Equal Opportunity Employer/Veterans/Disabled.

Created: 2025-01-11