Field Service Engineer

Mirion Technologies is seeking a highly motivated Field Service Engineer who, with limited supervision, executes customer support activities involving the installation, modification and repair of complex nuclear measurement equipment and systems. ESSENTIAL DUTIES: * Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of Mirion (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation. * Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults. * Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. * Provide professional representation of the Company in all dealings with customer, creating a positive experience for the customer. ADDITIONAL DUTIES: * In-house Troubleshooting and Repair * Technical Support (by phone/email) ESSENTIAL REQUIREMENTS: * Technical acumen. Preferably electronics, Mechanical or Science/Physics background. * Very good verbal communication skills. * Excellent organizational skills, typing/keyboarding skills and written reporting skills. * Well-disciplined, self-starter with an enthusiastic, entrepreneurial spirit being able to work alone or with a team. * Must be logical and analytical in approaching solutions to complex problems. * Understand and adhere to all safety policies on the job. * Ability to lift at least 50+ pounds. * 70% regional travel. * Must have a valid driver's license. PREFERRED SKILLS: * Knowledge and proficiency of any of the Mirion (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems. * Experience using Mirion (Canberra) applications such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex-Alpha/Beta software. * Database management experience using SQL Server, Crystal Reports and/or Access. * Nuclear Physics and Radiation Principles knowledge and experience. * Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus. * Complex system troubleshooting to resolution at modular and/or component level. EXPERIENCE AND EDUCATIONAL REQUIREMENTS: * 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications. * A.S. or B.S. degree in Electronics, Nuclear Engineering or equivalent preferred but not required. Some technical schooling along with 4+ years related technical experience may be substituted. * Naval Nuclear Power Program experience is a plus.

Created: 2025-01-11