Senior Project Manager

Service Center CSCS TX What is the Results Delivery Office? The Results Delivery Office (RDO) drives the development of Caliber's overall growth strategy and ensures successful execution of Caliber's short-, mid-, and long-term objectives. The RDO is responsible for identifying, articulating, and sizing opportunities for profitable future growth and business optimization. The RDO drives the execution of high-impact, high visibility programs and projects to ensure Caliber achieves our long-term objectives, annual targets and realizes our Vision: "To be the company that improves the image of the automotive service experience". What will you do as a Sr. Project Manager in the Results Delivery Office? * Align Program / Project teams on hypotheses, key qualitative and quantitative metrics, and ROI model parameters * Build relationships and collaborate with stakeholders across all LOBs and departments to align executive leaders and drive action * Develop and drive project roadmaps (i.e. OKRs, milestones, deadlines, etc.) * Create and execute robust change management plans for programs / projects * Assist business leaders in structuring and piloting key test-and-learn opportunities * Proactively identify and document risks, as well as corresponding mitigation actions * Act as main POC for executive leaders regarding any questions during project development, deployment, and implementation/measurement * Take on role of project lead, driving progress, elevating roadblocks, resolving opportunities, and facilitating cross-functional collaboration * Track program, project, or pilot performance against agreed-upon metrics * Align key program and project teams on findings, recommendation, and next steps"¯for every stage of key programs and projects * Ensure availability, alignment, and deployment of resources for key programs and projects This is an in-office role located at our headquarters in Lewisville, TX. What are we looking for? * Alignment with our core values - "We do the right thing", "We are inspired to serve", We are courageous", "We are proud", and "We have fun" * Past success with the following: * Managing high-visibility, high-impact projects with senior executive sponsors and stakeholders * Delivering complex projects impacting multiple technology or data systems, preferably in a multi-site operations environment * Implementing * Demonstrated ability to lead through influence, diplomacy, and effective communication * Comfortable arriving at "the answer" through a combination of independent research, financial / operational data analysis, and input from subject matter experts * Experience providing project updates to executive-level audiences * Strong working knowledge of Powerpoint and Excel (Smartsheet is a plus) * 5+ years in Project Management AND PMP, CAPM, or bachelor's degree

Created: 2025-01-08