Rep - Field Warranty
United Airlines - San Francisco, CA
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Description Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what's next with us. Let's define tomorrow together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Position is primarily for Aircraft Warranty Recovery and CURE related to Line and Base and Shops when required. Job includes physical movement of parts, computer tracking and research, interface with involved departments, attending Warranty scheduled meetings (potential for some travel), forward thinking identification of potential Warranty and education of work groups. Task are physically demanding. Train to be the SME for MM Environmental compliance and audits. * Act as a subject matter expert/consultant to internal team members and other stakeholders * IE Engineering / Finance / Procurement / Inventory Planning / ECT and collaborate directly with Maintenance Technicians to raise and maintain warranty awareness * Work onsite at Line Maintenance station to evaluate parts for warranty disposition and submit claims for defective parts removed because of Line Maintenance events * Tracking and accounting for Warranty items for cost recovery * Work on site for EV audits or compliance items as outlined for MM only * Isolate and disposition -9 materials under the CURE program * Environmental Station Checks SME related to SCEPTRE and materials tracking / dispositions * Manage up to 5 personnel as assigned for project items * Develop additional items as assigned by MGR / DIR * Ability to accomplish classroom style education and overviews * Presentation through PP or like applications * Identify and drive process improvements related to United's warranty program * Education of personnel and departments * Some face-to-face training in groups * Minor classroom style presentations * Travel - Meetings or station visits as required The minimum salary for this position is $68,640.00 and is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule. Bonus Eligible: Yes At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges. Qualifications Required * High School Diploma/GED * 2 years of advanced education or equivalent EXP * Technical fields * 5 years' experience working in an Aircraft Maintenance Environment MM and/or Materials * Proficient with Microsoft Office Suite (Word, Excel, Outlook) * SCEPTRE * Able to work in the physically demanding environment - weather (heat and cold) - lifting and transport of parts/materials/tooling both serviceable and un-serviceable - ramp and aircraft movement areas - alternate shifts when required * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position Preferred * BS/BA * Aviation MGT / Logistic * A/P License * 5 years' experience as a Technician working mainline aircraft * Strong written and verbal communication skills * Direct personnel management experience and skills * Investigative skills/training both computer-based and direct * Parts research, IPC manuals, AMM's, CMM's, IFM's * Previous experience in warranty administration, procurement, logistics and supply chain management in the aviation industry United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications makes for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! United Airlines is an equal-opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@ to request accommodation The base pay range for this role is $68,640.00 to $88,440.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@ to request accommodation.
Created: 2025-01-07