Account Manager

Account Manager - Security Operations Why Securitas? Growth is not just a possibility here-it's a guarantee for those who show dedication, drive, and uphold our core values. We are seeking an Account Manager ready to lead, manage key projects, and ensure top-tier security service delivery at our client site in Lima, Ohio. If you are ready to take on this challenging and rewarding role in a performance-driven culture of purpose, execution, and belonging, we want to hear from you. Compensation and Benefits: Securitas offers a starting salary of $56,160, in addition to a full benefits package that includes: * 401(k) Retirement Plan * Employer-Provided Medical Insurance * Dental & Vision Coverage * Company-Paid Life Insurance * Optional Voluntary Life and Disability Insurance * Paid Time Off (PTO) for Vacation and Sick Leave * 10 accrued vacation days, 4 floating holidays, and 6 sick days Responsibilities: * Manage daily Security Officer staffing requirements across six posts, ensuring coverage in manufacturing areas, truck gates, lobby areas, dispatch office, and alarm panel operations. * Respond to after-hours call-offs and ensure operational continuity. * Oversee scheduling, payroll, and staffing logistics to meet operational needs. Team Leadership & Training: * Lead and mentor a team of security officers and shift supervisors, ensuring continuous training and development. * Conduct regular briefings and ensure all staff are aligned with site requirements and client expectations. Client Relations & Policy Management: * Serve as the primary point of contact for the Client, ensuring seamless communication and collaboration. * Regularly update post orders to reflect site requirements and best practices. * Address client security concerns promptly and effectively to maintain satisfaction. Incident Management & Emergency Response: * Oversee dispatch operations and monitor alarm panels to manage and respond to incidents. * Coordinate emergency responses and incident reporting in compliance with company and client standards. Compliance & Quality Control: * Ensure all security operations align with company policies, client expectations, and industry regulations. * Conduct routine quality assurance inspections and operational audits. Qualifications & Experience: * Minimum of 3 years in a management role overseeing large-scale security operations. * Valid driver certification. * Availability to manage after-hours operational needs. * Experience in leadership roles such as Operations Manager or Site Supervisor preferred. * Strong organizational, interpersonal, and problem-solving skills. Ready to Make an Impact? If you're a driven leader with a passion for security operations management and client service, we want to hear from you. Join Securitas and be part of a team that celebrates your career growth and success. Securitas values diversity, equity, inclusion, and belonging. We are proud to be an equal-opportunity employer, welcoming applicants regardless of race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, or veteran status. ##CAHP

Created: 2025-01-11