Contracts Manager
Datadog - New York City, NY
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In this role, you will continue developing your negotiation and communication skills in support of Customer Success and Commercial deals, while also having the opportunity to help support Datadog's business and operational policies. The role will involve close collaboration with cross-functional teams such as sales, customer success, deal desk, privacy, customer trust, and product legal, serving as a trusted advisor known for providing strong solutions and practical advice. Moreover, this position will offer exposure to cutting-edge SaaS technology areas such as privacy, security, and AI/ML, allowing you to stay at the forefront of the industry. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: * Review and negotiate customer subscription agreements, order forms, NDAs, and other types of agreements under the guidance of applicable playbooks and attorney support. * Support sales teams in the completion of RFPs and Customer Questionnaires. * Partner with a seasoned legal team to provide practical and decisive guidance to internal business teams. * Coach sales and customer success team members on strategies for negotiating with customers. * Collaborate with other teams within legal and across the company to support Datadog's acceleration of revenue generation and reduction of risk by being a trusted advisor, translating business needs to contractual commitments and legal advice. Who You Are: * Someone with at least 5 years experience drafting and negotiating commercial contracts (familiarity with negotiating SaaS contracts is a plus but not required). * Someone who is looking to expand their experience and skills in negotiating, communicating, and educating. * Someone with integrity, excellent judgment, and a high degree of emotional intelligence; you are prepared to build strong collaboration channels with peers and stakeholders across the business and ready to identify pathways to success with our customers. * Comfortable working independently, adhering to established processes, and able to recognize when you need guidance. * Excited to drive contracts to closure and are comfortable partnering with clients in sales, where you will prioritize multiple deals simultaneously while supporting tight deadlines. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Intra-departmental mentor and buddy program for in-house networking * An inclusive company culture, opportunity to join our Community Guilds * Generous and competitive benefits package * Continuous career development and pathing opportunities Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Created: 2025-01-07