Account Manager

2nd Shift Account Manager (Mon-Fri 1pm-10pm) What We Need Corpay is currently looking to hire an Account Manager within our North American Fleet division. This position falls under our Fuel line of business and is located in Brentwood, TN. In this role, you will work directly with clients to provide day-to-day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy for assigned clients around the needs, contract specifications, and cost components. You will report directly to the Manager, National Accounts, and regularly collaborate with a variety of teams and departments. How We Work As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company-issued equipment * Monthly home internet stipend * Formal, in office, hands-on training Role Responsibilities The responsibilities of the role will include: * Working with an assigned mentor as accounts are assigned; beginning to work on issues for the assigned client base * Working directly with clients to provide day-to-day account support, resolving problems, researching, and analyzing * Responding to inbound emails, faxes, and phone calls * Developing and executing a client service delivery strategy for assigned clients around the needs, contract specifications, and cost components * Conducting regularly scheduled calls, including training and education * Monitoring the status of service levels through the use of customer feedback * Interacting and developing relationships with internal departments to support the customer base Qualifications & Skills * 1+ years of customer service experience * Self-driven to develop professionally, improve performance, and understand the tools in place and maximize their use * Bachelor's degree preferred; equivalent work experience required * One to two years' work experience with customer servicing responsibility Benefits & Perks * Medical, Dental & Vision benefits available the 1st month after hire * Automatic enrollment into our 401k plan (subject to eligibility requirements) * Virtual fitness classes offered company-wide * Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time * Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) * Philanthropic support with both local and national organizations * Fun culture with company-wide contests and prizes Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency #INDOPS #LI-HYBRID #LI-AG1 Other details * Job Family Account Management * Pay Type Salary * Employment Indicator Employee Apply Now * Brentwood, TN, USA

Created: 2025-01-07