Sr Account Manager

Sr. Account Manager: Photronics Inc, is looking for a Senior Account Manager to help maintain and grow our business with our customers. The Senior Account Manager works closely with both existing and new customers and Photronics teams to ensure we exceed our customers' expectations. If you enjoy helping to deliver a product that helps your business, and customer, Photronics offers a tremendous opportunity to work in this market. If you have the desire to learn and strive for success in a fast-paced environment you are looking to join an engaging, rewarding, collaborative, and friendly working environment in a highly technical operating setting, we want to hear from you! Role Summary Responsible for generating sales revenues from the sale of the company's products and services. Generates opportunities by developing new accounts and/or managing existing accounts. Calls on customers and prospective customers, and provides technical and product information. Interfaces with customers to develop quotations and provides administrative support in placing orders. Acts as the company liaison to the customer and manages the customer relationship. Understanding of the customer's business and product requirements is necessary. Sets expectations of the products and services sold. Serves as the internal advocate representing the customer and their immediate needs. Is responsible for defining future needs and requirements, and to facilitate resources to support the business activities. Expected to develop business forecasts, and to meet assigned revenue/budgetary goals. Business/professional dress is required and regular travel is required to support the job function. Key Attributes/Capabilities/Requirements Senior Account Manager KNOWLEDGE: This is a career level position. High level of proficiency within the job description. Position assumes more experience in sales and a higher level of problem-solving skills. Excellent product knowledge and technical expertise is expected. Represents the company as the primary interface with assigned customer base. Account assignment may include larger or more difficult customers that require a higher level of expertise to be successful. Takes the lead in developing and implementation of sales strategies. JOB COMPLEXITY: Works on issues of a diverse scope and is required to analyze needs or data to understand internal and external requirements. Acts as a facilitator to resolve issues, concerns, or problems. Good product knowledge is critical and basic knowledge of the manufacturing process, inspection steps, and quality systems are required. Scope of problem solving can be interpersonal or technical in nature. Has to complete activity reports, revenue forecasts, and other tasks as assigned by management. The candidate should have strong proficiency in Excel, particularly with functions including but not limited to pivot tables, formulas, database creation and maintenance, etc. Familiarity with the SharePoint platform is preferred. Proficiency in Word and PowerPoint is expected. Erroneous decisions or failure to achieve results will affect sales revenues, profit margins, impact resources, and jeopardize overall business activities. Regularly interacts with most levels of the organization including engineering, operations, production control, quality, purchasing, management, and support staff. Requires interface with all levels of the customer's organization, which includes design groups, purchasing, production control, incoming quality, engineering, and management. Acts as a facilitator in understanding the customer's requirements and developing products and services to support those requirements. Excellent communication and organization skills are critical. Acts as a mentor to junior staff members and takes on additional responsibilities as assigned. SUPERVISION: Work is performed under general supervision. Routine tasks are performed independently and judgment is allowed in selecting appropriate resources to accomplish assigned tasks. Unusual tasks or significant procedural deviations, requires supervisory approval. May be required to assume a leadership role on behalf of the Sales Manager/Director as assigned. This position is an on-site role, and will be based out of the Allen, TX facility. EXPERIENCE/EDUCATION: Bachelor's degree or equivalent experience and 10 years of experience in sales or account management required. Competitive Benefits Health Insurance Dental Insurance with Orthodontia option Vision Insurance Basic Short and Long Term Disability Enhanced Long Term Disability 401k plan with company match Employee Stock Purchase Plan Annual Bonus Program Health benefits are eligible the first of the month after date of hire Photronics is an equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity and expression, pregnancy, protected veteran status, or any other classifications protected by law. This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices. Photronics is an E-Verify company.

Created: 2025-01-07