Supervisor- Breakfast Club

Job Description The following list is not inclusive of additional responsibilities that may be requested by the General Manager, or AGM. • Compile and balance cash receipts at the end of the day or shift. • Resolve guest complaints regarding food service. • Train workers in food preparation, and in service, sanitation, and safety procedures. • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. • Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel. • Observe and evaluate workers and work procedures in order to ensure quality standards and service. • Assign duties, responsibilities, and work stations to employees in accordance with work requirements. • Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary. • Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems. • Specify food portions and courses, production and time sequences, and workstation and equipment arrangements. • Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. • Greet and seat guests, and present menus and wine lists. • Forecast staff, equipment, and supply requirements based on a master menu. • Perform serving duties such as carving meat, preparing flammable dishes, or serving wine and liquor. • Record production and operational data on specified forms. • Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services. • Develop departmental objectives, budgets, policies, procedures, and strategies. • Ensure unit meets or is below budget on costs. • Develop equipment maintenance schedules and arrange for repairs. Requirements * Accountability - Ability to accept responsibility and account for his/her actions. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Decision Making - Ability to make critical decisions while following company procedures. • Management Skills - Ability to organize and direct oneself and effectively supervise others. • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. • Responsible - Ability to be held accountable or answerable for one's conduct. • Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. Additional Info * Education: Associate's Degree (two year college or technical school) • Experience: Two to four years related experience • Computer Skills: Microsoft Office

Created: 2025-01-11