Desktop Support Specialist

Role:Desktop Support SpecialistLocation: Cambridge, MA Type: Contract to HireDemonstrates initiative and possesses strong time management skillsEfficiently manages ticket queues while providing support to onsite staffProficient in administrating and maintaining Windows Server 2016 and abovePossesses a high level of knowledge in supporting and managing desktop operating systems and applicationsManages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issuesCapable of troubleshooting and triaging monitoring system alerts for system and networking environmentsAdvanced virtualization administration skills, including managing virtual machine clusters, resource allocation, and architecture designStrong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP - Skilled in troubleshooting Windows and Mobile OS-related hardware and software issuesProficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec)Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShellFamiliar with patch and vulnerability managementBest Regards, Rupesh KumarLead –Team Talent AcquisitionALTEN Calsoft Labs 2890 Zanker Road, Suite 200, San Jose, CA 95134 D : +1 408-755-3056E: rupesh.k@FOLLOW US @ Twitter | Linkedin | Facebook |

Created: 2025-01-11