Inside Sales Coordinator

Summary: This is an Entry-Level Role that requires skills in customer relations, verbal communication and technical ability.We are seeking a motivated, self-starter who can handle both phone and email requests. In this position you will be responsible for property reservations, using the computer to maintain customer accounts, processing payment transactions, sending out confirmation emails and ensuring all the information is correct and updated. AIC Hotel Group Overview: a unique and diverse work environment to begin or enhance your hospitality venture. We are always looking for passionate people who will embrace our company culture to provide the best service and is able to work in a team-oriented environment. We provide generous benefits to our employees that help with the work/life balance and we offer a rewarding career experience. Responsibilities:Creates invoices and manages incoming payments together with Accounting DepartmentIssues and creates all Prize Letter redemptionsTroubleshoots all pending travel agent commissions together with hotel operations teamManages the travel agent incentive programs together with the SpecialistsCreate hotel reservations for travel agentsCreate invoices for events and incentive programsCreate and manage Salesforce agent profiles Provide outstanding customer service to all via email and phoneQualifications:Excellent communication, organization, written and guest relations skillsMust have a valid passport for potential travelPreferred knowledge in Salesforce and Opera Phone and email etiquette is required Background:Preferred: Minimum one year office experience, preferably in an operational environment

Created: 2025-01-11