Customer Relations Coordinator - Entry Level

A Customer Relations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and a successful candidate will be responsible for customer service & relations, data entry, pre/post-sales service functions and front desk shipping/receiving, as well as handling of numerous sensitive commodities, from the U.S. West Coast to various international destinations & origins throughout the Malca-Amit global network. This collaborative process entails extensive interactions with various domestic and international stakeholders, both on an internal and external level.The Customer Relations Coordinator will need to possess proven time management skills, a high level of customer service skills, have fast paced data entry abilities as well as excellent inter-personal & collaborative qualities.ResponsibilitiesHandling of in-person shipping & receivingProvides customer support via phone, e-mail & in-personLogging and tracing of high-value shipmentsLiaising with dispatch teams & operations agentsDaily key data entry of company transactionsCross-departmental aid and supportTrade show operational support QualificationsBasic knowledge in MS Office, databases, and CRM softwareHands-on experience with customer serviceAccuracy and attention to detailHigh level of time-management skillsPerform filing and record-keeping tasksStrong problem-solving skills

Created: 2025-01-11