Commercial Claims Associate

The Claims Advocate is responsible for handling general commercial claims, processing, evaluating, and investigating claims to resolution.Essential Duties and ResponsibilitiesMaintain files, records, or reports.Answer and process all telephone requests.Process daily mail, including faxes and e-mail.Maintain account files in an orderly sequence according to established procedures.Enter all required data into the system to maintain current file data.Maintain suspense or follow-up system for correspondence/requests.Obtain, analyze, and critique adjusters’ notes periodically for all claims. 8. Proactive day-to-day contact with clients and carriers.Submit claims reports to carriers promptly according to company and state regulations.Evaluate files for settlement and reserve potential.Communicate with customers and other interested parties regarding the status and investigation of claims.Collaborate with teammates to provide exceptional, proactive service in regards to claims resolution.May travel outside of the business to investigate and/or settle claims.Maintain favorable relationships with clients, producers, and employees.Pursue a program of personal and professional development.Required Education and Experience:High School Diploma or equivalent, required.Strong technical knowledge of coverage in all commercial lines insurance coverage.5 years’ service experience in the insurance industry.Property & Casualty License preferred (Will need within 1 year) Proficient in Microsoft Office Suite.What We Offer: Excellent growth and advancement opportunitiesCompetitive pay based on experiencePaid Time Off (PTO)Generous benefits package: health, dental, vision, 401(k), etc.Employee Stock Purchase Plan

Created: 2025-01-11