Operations Manager

OPERATIONS MANAGERThe Ritenour Co-Care Food Pantry is the largest free-choice pantry in St. Louis County. We serve approximately 4,000 - 5,000 individuals per month. Our free-choice model means we provide clients with a grocery-store-like experience to choose the foods that best meet their families’ needs.  The pantry serves residents that live within the Ritenour School District and make 150% of the US poverty level or below.  The pantry is open Monday, Wednesday and Fridays from 9am - 1pm and from 5pm - 7pm on Wednesday evenings.The pantry is staffed by one full-time Executive Director and approximately 75 volunteers per week. We are an Equal Opportunity Employer. Position SummaryThe Ritenour Co-Care Food pantry is seeking a highly organized, team player to join our pantry team. The position requires a flexible personality to simultaneously manage clients and volunteers. The ideal candidate will be extremely responsible and empathetic, with good technical skills, and a background in the grocery industry, retail or nonprofits. The position requires hard work and a sense of humor. Every day is both challenging and rewarding. We strive for a fun and fulfilling work environment for our staff and our volunteers.Responsibilities (Pantry Floor Management)Provide a positive client experience from the moment clients enter our doors to the moment they leave.Oversee client registration and shopping.Ensure pantry safety protocols are followed.Oversee pantry inventory, food storage, equipment, and vehicles.Assure all food safety and handling guidelines are followed.Ensure food stock is rotated and distributed efficiently in conjunction with the volunteer receiving manager.Manage food pantry drivers and pick-ups.Responsibilities (Volunteer Management)Recognize the importance of volunteers to the pantry’s mission.Manage all aspects of the volunteer management software.Oversee day-to-day volunteer services including recruitment, onboarding, scheduling, training, and communications.Along with volunteer coordinators, respond to and coordinate third-party requests for tours and community service hours.Coordinate and manage regular volunteer meetings.Plan and coordinate food drives and donation pickups.Responsibilities (Website and Social Media)Manage and update pantry website and social mediaKnowledge, Skills, and AbilitiesAbility to manage multiple tasks simultaneously;Excellent interpersonal and organizational skills;Manual labor - ability to lift up to 40 pounds;Ability to work on Wednesday evenings and on weekends as needed;Technical proficiency in Google Workspace is required;Proficiency in social media required;Willingness to assist with community events;A bachelor’s degree is preferred or equivalent in work experience.Grocery, food industry, and/or retail experience preferred.Fluency in Spanish or willingness to learn is highly preferred.Prior volunteer leadership, nonprofit management and/or board experience preferred.Application Deadline: Please email a cover letter, resume, and three references to agabel@ Salary Range: $45,000 - $55,000Benefits: Negotiable

Created: 2025-01-11