Customer Service Representative

In this customer-facing role, the Customer Service/Inside Sales Representative is responsible to provide exceptional customer service in person, on the phone, and via the Internet. In addition, this role performs in a sales capacity by promoting Rapid Glass's full portfolio of products and services.The mission of the CSR is to maximize revenues, while ethically balancing the needs of the customer with solution options. This position requires outstanding communication skills, true multi-tasking experience, a willingness and ability to learn all aspects of our business, and a strong desire for career development.The ideal candidate for this position will be a high school graduate (GED) with some continuing educational coursework, a minimum of two years customer service experience, comfortable promoting our line of products and services, strong phone and computer skills, scheduling knowledge, and solid math skills.Basic working knowledge of Microsoft Word, Excel and Outlook is a must. Previous experience with Shower doors, home windows, residential glass and some commercial glass is a huge plus.You must have working knowledge or experience quoting shower doors, window glass and insulated glass units.Qualified candidates should send their resume to Rick@

Created: 2025-01-11