IT Manager

The Posit ionManage & oversee the Automation Technicians & Desktop Support team members, providing direction, coaching/mentoring & support for NNPILP DFP operations. Provide leadership & guidance to direct reports. Responsible for developing super users in the PCS, MES, Historian, Client, & PLC applications for the purpose of providing first-level support to the Operations personnel for these applications. Ensures effective stakeholder management using effective communication & expectation alignment.Essential FunctionsIdentify continuous improvement opportunities & implement them in order to maintain & improve process control systemsSupport automation engineer technicians as a coach & mentor on automation projects that involve process control systemsProvides expert advice on automation-related software licenses & service level agreementsSupport audit s & inspections as SME for process control systemsPrimary lead on automation engineering stakeholder management, actively involving automation technicians to meet stakeholder expectations at all levels across the organization, as well as in Denmark (DK)Provide direction & assistance to direct reports in order to meet &/or exceed customer requirementsResponsible for the completion of the periodic preventive maintenance (PM) plans related to automation & desktop support assetsSchedule & execute plans in coordination with manufacturing schedulesCollaborate wit h department leadership wit h oversight of training, development, coaching, performance management, recruitment & employee relationsManage, lead & coach direct reports to ensure a high performing collaborative team environment. Provide continuous feedback, structure & accountability to improve team performanceDrive technical discussions & problem solvingCreate, develop, define & implement dynamic key performance indicators (KPIs) for areas of responsibilityEnsure automation systems & processes are available, capable & accessible to meet production & business requirementsFollow all safety & environmental requirements in the performance of dutiesOperate within the quality systemSupport corporate, DFP, local IT & local stakeholder init iatives & projectsOther accountabilities, as assignedQualificationsBachelor's degree in engineering/related technical field requiredMinimum of eight (8) years engineering experience in process-based manufacturing, utilit y &/or packaging systems requiredWindows Operating Systems requiredManufacturing information systems (Automation & IT ) knowledge as applied wit hin a GxP environment requiredRelational databases (MS SQL, Oracle & Manufacturing Execution Systems [MES]) requiredAutomated control systems, related & supporting infrastructure & protocols requiredProven expertise in mentoring/development, planning/organizing, managing execution & revising the work plan for complex problems solved by cross functional teams preferredAbility to relate well to a wide cross section of stakeholders preferredProven expertise, (e.g., project management) in planning/organization & project execution, follow-up & completion preferred

Created: 2025-01-06