Enrollment and Administrative Associate (Front Desk)

What We’re Looking ForWe are seeking attentive, organized and effective full-time administrative professionals who can promote our academic enrichment programs and MEK Review as a whole. The ideal candidate must have strong customer service skills, be organized and able to attentively address customer concerns and questions.Who We AreMEK Review is a leading private learning academy dedicated to transforming students into top performers. Since 1997, we have helped thousands of students begin an incredible success story with our programs. Our students have gained admission to the best colleges in the country, earned top SAT, ACT, and SAT Subject scores, prepared for difficult high school admission tests, and became high achievers in the classroom.At MEK Review, we shape the futures of students and families every day with our unique, individualized educational programs. Our learning center has been recognized across the Tri-State area for its excellence and high success rates. Whether you’re an educator or a team player eager to help us grow, we have a spot for you!What we offer● Professional Growth - Gain valuable experience and kickstart your career growth.● Following the transitional period, Health, Medical, Dental and Basic Life Insurance, as well as various supplemental benefits● Readily available snacks in the breakroom● Wage for this position will be $22-$27.50 / hr● Compensation negotiable after the observation periodOur hours are Tues-Friday 1:00pm-8:30pm; Saturday 9:00am-5:30pm with Sunday and Monday off. Applicants should be able available to work this schedule.Front desk positions will be working 12:00pm-8:00 or similar hours.This role will be located in Closter and Palisades Park, we're looking for people to stay primarily in either location but have flexibility to move between both when necessary.ResponsibilitiesApplicants will start on a part-time basis (25-30 hrs) and transition to full-time.Responsibilities● Serve as the first point of communication and first welcome for families, providing information, taking messages, or scheduling appointments● Manage entry process and determine the nature and purpose of visit, introduce them to classes and services and direct them to appropriate staff or team● Schedule appointments and maintain and update appointment calendars, maintain consistency while communicating changes● Answer general questions and follow up with answers using email or callsEducation and Experience● Strong organization, prioritization, written, and verbal communication skills● Sales or account management experience is a preferred● Fluency in Korean or Chinese languages is a plusBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSchedule:This is not a contract to hire job, Applicants will start on a part-time basis (25-30 hrs) and transition to full-time after an observational period of 200 hours standard for all employees.

Created: 2025-01-06