Parts Counter Specialist

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Parts Counter Specialist.A Parts Counter Specialist will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe, and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice, and make any necessary entries to the inventory control system based on company guidelines. Essential Duties and Responsibilities (not in order of priority): Filling parts orders for customers which may require determining correct parts numbers and/or correct parts by using computers, service bulletins, etc Ordering parts from manufactures or outside vendors by preparing purchasing orders and correct documentation. Processing return parts from customers, issuing proper credit memos and re-stocking the partsKeeping customers informed on any back order situations of partsPricing partsWarehouse duties including pulling parts, stocking parts and conducting inventoryEducation, Skills & Knowledge Required:Have above average organizational skillsAbility to communicate effectively with both customers and internal membersMust be able to balance priorities in high pressure situationsPrior history with counter sales and/or parts and service is requiredGood computer skillsBasic familiarity with Microsoft Outlook, Word and Excel is requiredBenefits:Paid Time Off-80 Hours in the First Year!Ongoing training by the best in the industryMedical, Prescription, Dental, Vision, Short- and Long-Term Disability401K with Employer Match$50,000 Life Insurance PolicyAffirmative Action/Equal Opportunity Employer Qualified women, minorities and people with disabilities encouraged to apply.

Created: 2025-01-06