Customer Service Rep

PeopleShare is hiring Customer Service Reps in the Fort Washington, PA for an personal line insurance company. We are looking for candidates who have previous experience working in a customer service environment, that is metrics based who have experience with mid-to-high volume inbound calls. You need to be comfortable navigating different databases/ portals and talk on phone and type at the same time. Text "JOBS" to (1-610-795-2775) to answer a few questions and connect with a Recruiter!Why Work Here:Weekly payReferral bonusWellness/ Health BenefitsGrowth opportunities Easy going environment SCHEDULE/HOURS: • The Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as shifts will fall somewhere between that range. Candidates need to be open to working 2-3 late nights a week (that shift is 11:00am-7:00pm). There is also a rotational Saturday - every 3rd Saturday - from 10:00am-3:00pm.- 4 Days in Office, 1 Day of choice work from home once fully trainedPay Rate: $22 hourClient Service Rep Responsibilities: Answer basic questions regarding NJ auto, home and umbrella policies, coverages, and premiums; assume ownership for thorough follow up on all contactsDeliver first call resolution and make it easy for the customerDevelop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella) for NJAccurately enter and update policy information into the various processing systems and handle phone inquiriesPerform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgmentMeet and/or exceed the expectations of customers and agents, always providing professional and efficient service through positive interactions and extensive product knowledgeClient Service Rep Requirements: College degree and/or NJ Property & Casualty license are preferredExcellent interpersonal, listening, communication and organizational skillsStrong analytical and decision making skillsExcellent computer/data entry and math skills- previous experience in a mid-to-high volume client service position that was metrics drivenHigh energy and motivation to follow up and take ownershipPeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers. IND7 PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Requirements:  Job Type:  Temp to Hire Post Date:  01/02/2025

Created: 2025-01-05