EFP - Customer Service Representative - Evansville, IN

Customer Service RepresentativePosition Summary: The customer service representative acts as a liaison between manufacturing activities and the customer. This position reports to the Customer Service Supervisor.Key Duties Include:Performing job duties in a safe mannerReceiving and processing ordersMaintaining computer and manual recordsCoordinating ShipmentsCompiling and distributing reportsFilingSending and receiving data electronically Setting up new customers using established processes and systems Creating Billing of Packing SlipsMaintaining required data in company's MRP systemInteracting frequently with customers, team members, and management personnelMaintaining safe and clean work environmentOther duties as assigned by supervisorQualifications: For success, must maintain strong working relationships and communicate in a professional and courteous manner to customer and team members. The position also requires the following key knowledge, skills, and abilities:High school diploma or G.E.D.Ability to read, write, and speak English languageTyping proficiency and data entry accuracyComputer skills, including basic skills in Microsoft Word and ExcelBasic math skills, including adding, subtracting, multiplication and division using a calculatorAbility to sit for extended periods of timeAbility to use hands and fingersAbility to stand and walkAbility to lift and carry up to 20 poundsAbility to push and pull up to 10 poundsCompany Overview: An industry leader in providing practical solutions to foam molding and fabrication, EFP has a diversified product offering and serves the pharmaceutical, biotech, medical, automotive, recreational vehicle, appliance, plumbing, consumer goods, and building and construction industries. The company is headquartered in Elkhart, Indiana and has manufacturing locations in Elkhart, Indiana, Decatur, Alabama, Nashville, Tennessee, and Evansville, Indiana.EFP can design, mold, fabricate and provide fulfillment capabilities, kitting, assembly, custom systems, and inventory management. Nashville is also home to the company's Temperature Solutions Center of Excellence.For more than 30 years, EFP, LLC has been owned by J.B. Poindexter & Co., Inc., a privately held, diversified manufacturing company with operating subsidiaries throughout North America. In addition to expanded foam products, these companies produce commercial van bodies, step vans, funeral coaches, limousines, pick-up truck bed enclosures and tonneau covers, and precision machined components. The size and strength of the Poindexter companies provides EFP with the leadership and resources to stay on the leading edge in today's market place. Because of this, EFP can provide our customers ground breaking packaging and component solutions.For more information about our company, access EFP's web site at .EFP offers a competitive wage and comprehensive benefits. EFP's benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.EFP is an Equal Opportunity Employer.

Created: 2025-01-11