Customer Service Representative
Emerson Hospital - Concord, MA
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Job SummaryReporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection. Minimum QualificationsEducationHS Diploma; college degree preferred.ExperienceMinimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.Licensure and/or CertificationN/ASkillsWorking knowledge of the Meditech system.Excellent communication and correspondence skills.Excellent customer service skills.Ability to read, write, and communicate in English.Strong computer skills.Ability to maintain confidential information.Assist with patient meal selectionWork with patients on various diets
Created: 2025-01-03